Changes for Free for Life Accounts for CRM users

Beginning at midnight (PST) on February 18, 2014 our CRM integrations for SugarCRM and Salesforce.com will only be available on Email Marketer and Pro Marketer account plans.

I'm currently a Free for Life account holder and I use a CRM integration - what do I do?

To ensure continued operation of your CRM integration you will need to upgrade to a Email Marketer or Pro Marketer plan.  The entry point into an Email Marketer plan is $59 per month or $99 for a Pay-as-you-Go plan, while Pro Marketer plans begin at $99 per month based on a number of contact records.

In addition to adding CRM integrations, the upgrade will also grant you full access to our Email Testing Suite, Autoresponders and provide access to our LiveChat Support.  View full plan breakdown

Can I somehow trial your Email Marketer SugarCRM integration?

Yup, absolutely.  All new accounts will automatically be enrolled in a 14 day trial of our Email Marketer SugarCRM integration.

What if I don't use a CRM integration - am I still free for life?

Yes, absolutely.  Our free for life plans will still keep humming along and you can send up to 500 email per month.  The only difference is there will be no ability to connect to a CRM to integrate with INBOX25.

Why are you making this change?

We decided to make this change because our support team has become spread thin by providing support to users with issues that most often relate to their CRM.  While we're happy to find any solution that allows a user to leverage our product, its beginning to impact our availability to our dedicated users that are paying for our product.  It's ultimately unfair to our paying users.  We also believe that with such a lower barrier of entry ($19 per month) that many of our free for life users that rely on our CRM integrations will recognize our value and upgrade.