The SugarCRM Dashboard is your central management tool for your SugarCRM + INBOX25 integration. This tool and approach is unique and INBOX25 is the only Marketing Automation Platform to provide this level of customization and insight for SugarCRM.
Integration and Module Status:
- Connection Status
- CRM Performance (Poor, OK, Excellent)
- SymSync Status (Updating or In-Sync)
Average Sync-time with SymSync
This measurement will tell you the average duration between a data update saving in SugarCRM, getting transmitted to INBOX25 and saved for the related record.
Activate: To turn on SymSync for a module, you'll need to click Activate.
Manual Sync: In the event your CRM goes offline for a period of time, Manual Sync will grab any changes that SymSync was unable to transmit. You will also want to run a Manual Sync if a new data-field in the CRM has been created which you wish INBOX25 to be in sync with.
Delete: To deactivate a module from SymSync and halt the recording of data for a module, you'll need to delete it from the SymSync configuration. Be warned that this will also delete ALL related data for that module that is stored by the INBOX25 platform. Use this feature with extreme caution.