Our platform has several types of record status types which are important to understand for using the system correctly. To navigate to your lists hover over Manage--->Manager. Then select the list you'd like to view. There are four different record statuses:
The default status that you can view records in is Active. To change the view, click on the drop down menu, select the appropriate status, then click 'Display' to the right of the drop down menu.
Active Records are records with valid email addresses that are synced over with INBOX25. You can market to/interact with Active records
Unsubscribed Records are records that have unsubscribed from any further correspondence from you. If you utilize the Subscriber Preference Center, then you can view who have unsubscribed from a particular Subscription list.
Bounced Records are records that emails have been sent to but the email bounced back, so the sending was unsuccessful. You can view which records bounced to see if maybe you'd like to try to market to those records another way
Pending Records are records that are in the process of being synced over to INBOX25 through either a CSV or CRM. Once the sync is complete, the records will no longer be Pending, and will move to either an Active or Inactive Status, depending on your configurations.