However, before you invest into one for yourself, make sure that you jot down the functionalities and the designs that you want the customer portal to have. Think about the ways in which you will encourage the patients to use it in the right way. Remember, be it any customer portal, it is very important for it to be user-friendly and intuitive.
Customer Portals are a bliss for healthcare institutions and their customers. They equip them with a lot of features and functionalities making the health care related administrative tasks easy. It helps the authorities to bring a lot of satisfaction amongst the patients.
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